Welcome to HS Mommies & Babies. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website.

1. About Us

HS Mommies & Babies is a UK-based online boutique offering stylish, affordable clothing, accessories, and essentials for babies and young children.

If you have any questions, please contact us:

Email: hello@hsmommiesandbabies.co.uk

WhatsApp: +44 7300 624246

2. Eligibility

By placing an order through our website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to make purchases using their payment method.

3. Products

We aim to ensure that all product descriptions, images, colours, sizes, and prices are accurate. However, colours may vary slightly depending on your device or screen settings.

As many of our products are designed for babies and young children, we encourage customers to read all product descriptions, sizing information, and care instructions before purchasing.

4. Orders

Once your order has been placed, you will receive an email confirming that we have received it. This confirmation does not mean your order has been accepted.

We reserve the right to refuse, cancel, or limit any order where necessary, including where products are unavailable, pricing errors have occurred, or fraudulent activity is suspected.

If we are unable to fulfil your order, we will notify you promptly and issue a refund where applicable.

5. Pricing & Payment

All prices displayed on our website are shown in Pounds Sterling (£).

Payment must be received in full before an order is processed and dispatched.

We reserve the right to change prices, promotions, or product availability without prior notice.

6. Delivery

We currently deliver throughout the United Kingdom.

Delivery times provided are estimates only and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Ownership of the goods transfers to you once your order has been delivered to the address provided during checkout.

7. Returns & Refunds

If you are not completely satisfied with your purchase, you may return eligible items within 14 days of receiving your order.

Returned items must be unused, unworn, unwashed, in their original packaging, and have all tags attached.

For hygiene reasons, certain products may not be eligible for return unless they are faulty.

Refunds will be processed using the original payment method once returned items have been received and inspected.

8. Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us within 48 hours of delivery.

Where appropriate, we may offer a replacement, exchange, repair, or refund in accordance with your statutory consumer rights.

9. Promotional Offers

From time to time, we may offer promotional discounts or discount codes.

Unless otherwise stated, only one promotional code may be used per order. Promotions cannot be applied retrospectively after an order has been completed.

We reserve the right to withdraw or amend promotional offers at any time.

10. Intellectual Property

All content on this website, including our logo, branding, photographs, graphics, product descriptions, website design, and written content, is the property of HS Mommies & Babies or its licensors.

No part of this website may be copied, reproduced, distributed, or used without our prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, HS Mommies & Babies shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or the purchase of our products.

Nothing in these Terms & Conditions limits your statutory rights under UK consumer law.

12. Privacy

Your privacy is important to us. Any personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you agree to the collection and use of your information as described in that policy.

13. Website Availability

While we aim to ensure our website is available at all times, we cannot guarantee uninterrupted access.

We reserve the right to suspend, update, or modify our website without prior notice.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes relating to these Terms & Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, legal requirements, or services.

The latest version will always be available on our website, and continued use of the website constitutes acceptance of any updated Terms.

Contact Us

If you have any questions about these Terms & Conditions, please get in touch.

HS Mommies & Babies

📧 Email: hello@hsmommiesandbabies.co.uk

💬 WhatsApp: +44 7300 624246

Customer Service Hours

Monday – Friday: 9:00am – 5:30pm

Saturday & Sunday: Closed

At HS Mommies & Babies, we’re committed to providing beautiful babywear, exceptional customer service, and a safe, secure shopping experience. Thank you for choosing us to be part of your family’s journey. 💛🩷💙